Albano Cleaners

Credit Card Fraud

Posted by rea72ja on 10/29/2008

I looked at my credit card online and saw a charge pending for $55.95. I called the credit union and they said it has just gone on, but had no further information on it. I called Albano Cleaners at Nimmo Parkway and asked them if I had anything to pick up. They said I had just dropped off. I don't have a car and could not get there anyway until my husband came home at 5. This happended at 1:45 10/29/08. I told her a charge went on my account and she said someone else has used it. I asked Mindy how that could happen and she said "I don't know". Do not sign up for quick pay. They confirmed everything was confidential and our card could not be used by anyone other than us. This is a new store and a high end area. I am shocked and disappointed that the store is not taking a more proactive attitute.

Response from Albano Cleaners

Posted on 3/17/2009

Please contact me on this! We would like to investigate -- the quick pay program is confidential and if it has been compromised in any way we want to address it ASAP! Also, please accept our apoligies for the way it was handled by our staff, we would like the opportunity to make it right!